Sonoma Adventures, LLC Cancellation Policy:
Weather Related Cancellation
Sonoma Adventures, LLC operates in all conditions. However if Sonoma Adventures, LLC determines it to be unsafe conditions and cancels the tour(s) the clients will be refunded 100% of their charges. Determination of conditions will happen the evening prior to the event and no later than 3 hours to the start of the event. If a client determines the conditions are not to their liking within a 72 hour window of the beginning of the tour(s) they will be charged 100% of the tour (0% refund). Upon request and availability Sonoma Adventures, LLC will rebook the tour(s) of equal or lesser value within 365 days of the original event.
General Cancellation for a General Tour
If client(s) cancel tour(s) with more than 72 hours notice they will be refunded 100% of the cost. Within the 72 hours of the tour(s), the client will receive a 50% refund. Within 24 hours of the tour(s), the client will receive a 0% refund. Certain customized tours, due to their nature, have different cancellation policies. These policies will be defined on the contracts and will be the policy for that event. Upon request and availability Sonoma Adventures, LLC will rebook the tour(s) of equal or lesser value within 365 days of the original event.